Welcome to Customers2Avoid
We provide a customer blacklist database to help merchants better protect themselves against fraudulent orders.
In order to use the database you must sign up for a free merchant account here. After your account is approved you will be able to search the database and also submit the details of customers who have attempted to defraud you.
Please visit our downloads page to find modules for certain shopping cart programs.
Read more information about our site at our FAQs page
Funny Bad Customer of the Day:
Gas Station | Italy
(My sister and I co-own a gas station. She usually mans the full service pump, while I follow the back office stuff. She calls me over while with a customer.)
Me: “Yes. How can I be of help?”
(My sister hands me a clearly false €20 bill.)
Sister: “I exchanged his €50 bill for two €20 bills and one €10 at his request, so he could do 20 on the self service. Now he’s here claiming the self service machine doesn’t accept this bill. He wants it exchanged with another 20€ bill.”
Customer: *smugly* “I’m sorry. I know these machine sometimes are difficult, right?”
Me: “No problem.”
(I take the false €20 bill and hand it back to the customer.)
Me: “Keep this one. Just use the other one you got from your €50 bill!”
(The scamming customer tries to open his mouth to say something, then goes back to the self service machine. I follow him. He again tries the false bill.)
Customer: “It doesn’t work!”
Me: *with a smile* “Use the other one.”
(The customer reluctantly uses a good 20€ bill. He pumps the gas, and leaves without a word.)