Welcome to Customers2Avoid

We provide a customer blacklist database to help merchants better protect themselves against fraudulent orders.

In order to use the database you must sign up for a free merchant account here. After your account is approved you will be able to search the database and also submit the details of customers who have attempted to defraud you.

Please visit our downloads page to find modules for certain shopping cart programs.

Read more information about our site at our FAQs page


Funny Bad Customer of the Day:

The Customer Is Not Always Right!

Videogame Store | San Diego, CA, USA

(I am waiting in line to pay. The customer in front of me in line is an older woman.)

Employee: “Hi, did you find everything okay?”

Customer: “I’m actually here to return something.”

Employee: “I’m sorry to hear that. What are you returning?”

Customer: “This very violent video game.”

(She places a copy of a popular first-person-shooter game on the counter.)

Employee: “Thank you.”

(The employee opens the case to check the disc.)

Employee: “Ma’am, the game isn’t in here.”

Customer: “Sure it is. You’re holding it.”

Employee: “This is just the case. There’s no disc.”

Customer: “What do you mean?”

Employee: “You can’t return an empty game case.”

Customer: “Why?”

(I decide to step in.)

Me: “It’s like buying a new coat and only getting the hanger.”

Customer: “Oh…”

(The employee hands over the box, and the customer leaves.)

Employee: “It’s going to be a long day, isn’t it?”

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