Welcome to Customers2Avoid

We provide a customer blacklist database to help merchants better protect themselves against fraudulent orders.

In order to use the database you must sign up for a free merchant account here. After your account is approved you will be able to search the database and also submit the details of customers who have attempted to defraud you.

Please visit our downloads page to find modules for certain shopping cart programs.

Read more information about our site at our FAQs page


Funny Bad Customer of the Day:

The Customer Is Not Always Right!

Retail | UT, USA

(It’s been snowing steadily all day. Still, customers come to shop for electronics and ask stupid questions.)

Customer: “I bought [Satellite TV Service] here, but I’m having trouble with it. Can you help?”

Me: “I usually handle computer questions, not TV questions, but I can try. What’s going on?”

Customer: “The channels just aren’t coming through right. They’re all pixelated, and they keep cutting out, and sometimes there’s nothing to see or hear at all.”

Me: “That’s not good. When did it start?”

Customer: “This morning.”

Me: “I haven’t heard of any problems from [Satellite TV Provider]. I’m guessing that it has something to do with the snowstorm. The snow could be interfering with your signal, especially if some has accumulated in the dish of your receiver.”

Customer: “Can you check?”

Me: “Can I check what?”

Customer: “Can you get on your computer and check to see if I have snow on my dish?”

Me: “…no, I can’t do that.”

Customer: “Why not?”

Me: “The store computers don’t have access to information about whether a person’s satellite dish has snow in it. I’m sorry.”

Customer: “Well, how can I find out?”

Me: “You could try going home and looking at it…”

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