Welcome to Customers2Avoid
We provide a customer blacklist database to help merchants better protect themselves against fraudulent orders.
In order to use the database you must sign up for a free merchant account here. After your account is approved you will be able to search the database and also submit the details of customers who have attempted to defraud you.
Please visit our downloads page to find modules for certain shopping cart programs.
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Funny Bad Customer of the Day:
Clothing Store | Detroit, MI, USA
(I am working the register when I am approached by a mother, daughter, and grandmother with a return, which happens to be a $140 coat.)
Me: “Oh, I see you have a return. Was there anything wrong with the coat?”
Mother: “No, her uncle bought it for her and she doesn’t like it.”
Me: “All right, I’ll just need to see the receipt.”
Daughter: “I wasn’t given a receipt when I got it.”
Me: “Okay, not a problem. However, I will need to see some form of ID and I can only return it for the current sale price.”
Mother: “Okay, that’s no big deal.”
(I enter all of the required information, scan the item and am ready to complete the transaction.)
Me: “You’ll be getting back $84.80. Did you want a copy of the receipt sent to your email?”
Mother: “What? No, the coat was $140. That can’t be right.”
Me: “Like I said ma’am, the coat is currently on sale and that’s the price I can return it for.”
(The grandmother decides to chime in.)
Grandmother: “Listen here, you little s***. My son paid $140 for that coat; now we want a full refund. My granddaughter shouldn’t be punished for your god-d*** incompetence.”
Me: “Ma’am, I’m sorry but there is nothing I can do without the receipt.”
(After being cussed out by the entire family, the girl, without even looking, promptly reaches into her purse and pulls out the receipt. I scan it and the return comes out to $84.80.)
Me: “Once again, you’ll be getting back $84.80, and would you like a copy of your attitude sent to your email?”
(The family quickly grabbed the coat and hustled out of the store.)