Welcome to Customers2Avoid

We provide a customer blacklist database to help merchants better protect themselves against fraudulent orders.

In order to use the database you must sign up for a free merchant account here. After your account is approved you will be able to search the database and also submit the details of customers who have attempted to defraud you.

Please visit our downloads page to find modules for certain shopping cart programs.

Read more information about our site at our FAQs page


Funny Bad Customer of the Day:

The Customer Is Not Always Right!

Security | USA

(I work for a security company that installs alarms into residences. I have received an alarm indicating the customer’s alarm system has a low battery so I’m calling to notify them.)

Me: “This is your alarm company calling. May I speak to Mr. [Name]?”

Customer: “What the h*** do you want?”

Me: “Your alarm system sent us a low battery signal.”

Customer: “Low battery? What the h*** does that even mean? Is someone trying to break in?”

Me: “No, sir. It means the backup battery is low and needs to be changed.”

Customer: “The alarm system is plugged in; there is no battery. Send the police. I think someone is tampering with the system.”

Me: “I’d be happy to do that for you but—”

Customer: “JUST SENT THE D*** COPS!”

Me: “Okay, sir. Will do.”

(I explained the situation to the police department, and they weren’t too happy about having to respond to a low battery signal. They intended to make sure the customer learned the difference between an emergency signal and a low battery!)

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