Welcome to Customers2Avoid

We provide a customer blacklist database to help merchants better protect themselves against fraudulent orders.

In order to use the database you must sign up for a free merchant account here. After your account is approved you will be able to search the database and also submit the details of customers who have attempted to defraud you.

Please visit our downloads page to find modules for certain shopping cart programs.

Read more information about our site at our FAQs page


Funny Bad Customer of the Day:

The Customer Is Not Always Right!

Bookstore | IN, USA

Me: “All right, your total comes to $26.48. Will that be cash, check, or card?”

Customer: “Card, please.”

(We finish the transaction. When I hand the customer her receipt, she squints suspiciously at it.)

Me: “… Um, is something the matter?”

Customer: “That doesn’t sound right. It’s too high. You must have overcharged me.”

Me: “Well, let’s take a look at your receipt. This item was about $10, these two were $5, this was $3, and this was $1. And there was sales tax, too. It can add up quickly.”

Customer: “I don’t believe your math. You overcharged me! This is way too much for what I bought.”

(I pull out a calculator and add each item’s exact price together. I also calculate sales tax and add that to the total, which comes out to $26.48, the exact amount she paid.)

Customer: “No, you added wrong! I don’t believe your math!”

(I add everything again, slower.)

Customer: “I don’t believe your math!”

Me: “I don’t know what to tell you, ma’am. I’ve just proved to you that I charged you the correct price. If you’re not happy with your purchases, you can return them here.”

Customer: “No, I need these things. I’ll take them even though you overcharged me!”

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