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We provide a customer blacklist database to help merchants better protect themselves against fraudulent orders.

In order to use the database you must sign up for a free merchant account here. After your account is approved you will be able to search the database and also submit the details of customers who have attempted to defraud you.

Please visit our downloads page to find modules for certain shopping cart programs.

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Funny Bad Customer of the Day:

The Customer Is Not Always Right!

Library | Baltimore, MD, USA

Today a library customer called and told me she had an unusual question. She was born in another country, and usually drank tea. She knew Americans like coffee, and she wanted to brew coffee for some guests. After helping her with coffee to water ratios and converting ounces to milliliters, she said, since I have you on the phone…

“I am friends with a younger woman who was not born in the US. She has been spending time with a young man from her classes. He recently said he wanted a commitment. We looked this up in the dictionary, but we do not understand exactly what this means. Is it a marriage proposal?”

I asked some questions, and discovered that the young woman and the man had been dating, and assured the caller that a commitment in dating terms meant that the couple would be exclusive, not engaged.

The caller was very sweet and thankful. I hope she calls again!

The post Committed To Understanding appeared first on Funny & Stupid Customer Stories - Not Always Right.

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