Welcome to Customers2Avoid

We provide a customer blacklist database to help merchants better protect themselves against fraudulent orders.

In order to use the database you must sign up for a free merchant account here. After your account is approved you will be able to search the database and also submit the details of customers who have attempted to defraud you.

Please visit our downloads page to find modules for certain shopping cart programs.

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Funny Bad Customer of the Day:

The Customer Is Not Always Right!

Restaurant | WI, USA

(I’m acting as greeter at a small, fairly-well off restaurant, when a thunderstorm rolls in, knocking out the power and taking our computer system with it. The power comes back in a half an hour or so, but our computer system is still down, meaning that we can’t bring up our reservation list. Due to this, we just do our best to seat those people who have been waiting, and let those coming in know about the issues we are having.)

Female Customer: “Hello, we have a reservation for two under [Name].”

Me: “All right. Unfortunately, the storm knocked out our power, so our computers are down and we don’t have our reservation list. However, we should have a table opening up for you in about five to ten minutes.”

Female Customer: “Five to ten minutes! We had a reservation. We slogged our way through this downpour, and now you’re telling me that…” *trails off, then steps back and looks at her husband* “Honey, I am very sorry, but I must go kill myself. I’ve become what I hate.”

Male Customer: *nods slowly* “Yes, I noticed, but I wasn’t sure how to break it to you.”

(They actually turned and left!)

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