Welcome to Customers2Avoid
We provide a customer blacklist database to help merchants better protect themselves against fraudulent orders.
In order to use the database you must sign up for a free merchant account here. After your account is approved you will be able to search the database and also submit the details of customers who have attempted to defraud you.
Please visit our downloads page to find modules for certain shopping cart programs.
Read more information about our site at our FAQs page
Funny Bad Customer of the Day:
Supermarket | England, UK
(I work in a small supermarket in my small town. It’s near Christmas and we are fully staffed. I’m on my break after four hours of constant checkout work. I am in the queue with some food with a very impatient customer who is a frequent annoyance in our store. I already handed my notice of leaving in and am starting a new job after Christmas.)
Customer: *looks at me* “I’ve been waiting for 20 minutes!” *it has actually been more like four minutes*
Me: “Yeah, it’s very busy this time of year. Everybody does last minute shopping. I’m only going to have five minutes to each my lunch.” *attempt at defusing with a laugh*
Customer: “Why are you not working? Can you not jump on a till?”
Me: “Sorry, I am on my break. I’ve been here since six am.”
Customer: “I thought you people were meant to help customers whenever they need? The poster says so.”
Me: “I am sorry, but all the tills are being used.” *gestures to all tills* “And the poster says ‘ask a member of staff and we will try to help you.’”
Customer: “I know you have a spare till in the back that you only use for staff. Can you not bring it out? *giving the b***iest look I’ve ever seen*
Me: *with a sarcastic shocked look* “How do you know about our secret till?! I am only used as a decoy here in the customer queue so nobody can catch on to our super secret discount staff till in the back because I love to wait in a queue instead of eating my lunch!”
(The customer then scoffs and gets served and turns around to me.)
Customer: “I would wish you a Merry Christmas but you’re obviously not as educated as me to comprehend such words.”
Me: “And a very Merry Christmas to you too, Mrs [Customer]. I can’t wait to serve you and your excessive amount of booze on Monday, Wednesday, and Friday mornings whilst everyone judges you in the queue!” *smiles*