Welcome to Customers2Avoid
We provide a customer blacklist database to help merchants better protect themselves against fraudulent orders.
In order to use the database you must sign up for a free merchant account here. After your account is approved you will be able to search the database and also submit the details of customers who have attempted to defraud you.
Please visit our downloads page to find modules for certain shopping cart programs.
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Funny Bad Customer of the Day:
Computer Repair | São Paulo, Brazil
(Someone call us requesting us to go to their house get their computer so we can repair in our shop.)
Caller: “Hello! Can you come here get my computer to fix it?”
Boss: “Sure! What is your address?”
Caller: “It’s [Street], [house number]. It’s right in the intersection. It’s a two-floor yellow house.”
Boss: “[My Name], go and get the computer; it’s easy to find.”
(I go there and find the house number, but it’s red, and all houses have two floors. I ring the bell nonetheless but no answer the door, so I call my boss.)
Me: “[Boss], I’m here at the number, but no one is coming and the house is red.”
Boss: “Okay, give me a minute. I’ll call them.” *calls Customer* “Hey, [Customer], my employee is at the number but I think it’s the wrong place. Can you explain again how to get there?”
Customer: “Sure! It’s [Same Street and number], a two floor yellow house.”
Boss: “There’s just a red house at that street, and no one answered the door.”
Customer: “Oh, yeah. It’s yellow, but we painted it red last month.”
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